Kan jag beställa profilkläder med eget tryck?

Ja, vi erbjuder profilkläder med eget tryck för företag, föreningar och privatpersoner.

Vilka trycktekniker erbjuder ni?

Vi erbjuder screentryck, transfertryck, DTG-tryck och brodyr.

Hur lång tid tar det att få min beställning?

Leveranstiden beror på beställningens omfattning och tryckteknik, men vi strävar efter att leverera inom 1-2 veckor.

Refund policy

Return Policy - Impala Print Shop

We do not accept returns of customized products, unless the item is defective or damaged upon delivery.

Returns & Terms & Conditions

We offer a 30-day return policy for unprinted products. The item must be unused, in original packaging and with all labels remaining. Receipt or purchase document is required for approval.

To request a return, please contact us at info@impalaprintshop.se. We will send you a return shipping label and instructions on the return address after your request is approved. Returns sent without approval will not be accepted.

Damages & Incorrect deliveries

Check your delivery immediately. If the item is damaged, defective or incorrect, contact us directly and we will resolve the issue.

Exceptions & Non-Returnable Items

We cannot accept the following:

Custom orders or printed garments
Sale items or gift cards

Exchanges

Want to exchange an item? Return the product as described above and place a new order.

Withdrawal period in the EU

Under EU distance contract rules, you have a 14-day right of withdrawal for unprinted products, with the same conditions as above.

Refunds

After an approved return, we will issue a refund to your original payment method within 10 working days. If you have not received your refund within 15 working days of approval, please contact us.

Questions? Email us at info@impalaprintshop.se.

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